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Gaming Course Descriptions
Explanation of Course Description Items
GAM 101
Gaming Regulations and Controls
3 credits
Offered upon request
Offered in Gila County only
Introduction to the laws and regulations related to the gaming industry within
the United States with specific focus on Indian gaming in Arizona. Examination
of Compact Agreements between Native American Tribes and State of Arizona and
the impact of Indian gaming operations. This course introduces the student to
the various segments of the Gaming Industry. Major topics include a review of
the historical background of gaming and the evolution of the different types
of gaming lottery, riverboat, conventional and Native American gaming. Coursework
will also provide an examination of the mathematics and analysis of gaming,
and related practices for gaming and casino operations. Additional topics will
include a technological review of industry trends, legislative developments
and an overview of the economic, social impacts and tourism impacts. This course
provides a foundation for additional coursework in the occupational area of
Gaming and Casino Management and Casino Operations programs.
Course Outline in Adobe Acrobat Format
GAM 106
History of American Indian Gaming
3 credits
Offered upon request
Offered in Gila County only
This course reviews the historical landmarks in the casino and gaming industry
within the United States. It focuses primarily on the legalization of gaming
in the southwestern United States. The course offers opportunity to examine
the economic and employment impacts of gaming on local jurisdictions. Students
will also review the current and future developments of gaming.
Course Outline in Adobe Acrobat Format
GAM 210
Casino Customer Service
3 credits
Offered upon request
Offered in Gila County only
This course enables the student to examine the role and responsibilities of
employees in building quality guest relationships that create customer satisfaction
as well as exploring the functions and opportunities for customer service employees
in hospitality businesses.
Course Outline in Adobe Acrobat Format
GAM 220
Slots Management
3 credits
Offered upon request
Offered in Gila County only
This course is an introduction to basic slots management functions focusing
on departmental responsibilities and operating procedures. There is emphasis
on supervising slot shift manager, mechanics, floor personnel, change personnel,
booth cashiers, carousel attendants, and coin room managers. This course also
addresses slot drop, count room, jackpot fills, and credits.
Course Outline in Adobe Acrobat Format
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