Student Network Access FAQ

If I'm enrolled for a Fall class, when is the soonest that I can apply for EacStudentNet internet access?

Enrollment in the Fall semester will allow you to apply for and receive EacStudentNet internet access starting August 1 through December 31.  The table below shows the beginning and ending dates for each semester.  These semester date ranges overlap one another allowing you to have uninterrupted internet access as long as you maintain enrollment.

EacStudentNet Internet Access:

Semester

Beginning Date    

Ending Date

Fall

August 1

December 31     

Spring

December 15

May 31

Summer (either session)    

May 15

August 15

 

How do I set up wired network in the Residence Towers on my Windows computer?

You will find a complete guide here.

 

How do I set up wired network in the Residence Towers on my Macintosh computer?

You will find a complete guide here.

 

How do I set up wireless network on my Windows computer?

You will find a complete guide here.

 

How do I set up wireless network on my Macintosh computer?

You will find a complete guide here.

 

The Authentication tab is missing from the connection properties page for my wireless/wired network card.  Where is it?  

In order for the authentication tab to appear on a Windows 2000 or Windows XP system, you must be running the Wireless Zero Configuration service (even for wired network cards).

  1. Right-click My Computer and choose Manage.
  2. Expand Services and Applications.
  3. Click on Services.
  4. Scroll down on the right side of the window and dbl-click Wireless Zero Configuration.
  5. Change the Startup type to Automatic.
  6. If the Start button isn’t grayed out, click it to start the service.
  7. Click OK

I never got prompted for my username and password. What should I do?

You will find the information you need in our Troubleshooting Guide.

 

I got the prompt and entered my username and password, but still have no network access. What should I do?

You will find the information you need in our Troubleshooting Guide.

 

I got the prompt, entered my username and password, my computer shows that the network is connected, but I still can't get on the internet. What should I do?

You will find the information you need in our Troubleshooting Guide.

 

How do I find what the mac address is for my wired or wireless network card?

For Windows 2000/XP, you'll find instructions here.