WebCT FAQ

WebCT Tutorials

About Web Courses and WebCT

• What does it take to be a successful web course student?
• How do I register for an EAC web course?
• How much does the course cost?
• How do I start the course?
• What about textbooks or other course materials?
• What Is WebCT?
• How do I learn to use WebCT?
• After logging in, why do I see the message "You have not added any courses to your 'My WebCT'"?
  

Getting Ready to Run WebCT

• What are the requirements for accessing my on-line course?
• How do I know if my web browser is supported for use with WebCT?
• Why do I see the message "You are using an unsupported browser"?
• Why can't I view my course mail, quiz windows, or discussion messages?

Usernames and Passwords

• What Username and Password do I use to log into WebCT?
• I have forgotten my WebCT Username. What should I do?
• I have forgotten my password. What should I do?
• How do I change my password?

Logging in and Logging out

• Why can't I log in?
• Why do I get a "Page cannot be displayed" error after clicking the "Login" button?
• Why do I get sent back to the login page after I click the login button?
• How do I log out?
• What if I don't log out?

Technical Issues

• Do I really need to allow cookies?
• My mail, discussion or quiz windows aren't popping up. What do I do?
• I'm seeing a "Page cannot be displayed" or "Denied Access" message. What do I do?
• Why can't I access the chat or whiteboard feature in my course?
• I think I have spyware on my computer. What do I do?
• How do I get help with my WebCT?
  

Discussions

• What's a Discussion Topic?
• Where did my messages go?
• Why can't I read discussions?
• Why was I logged out of my course when I posted a discussion message?

Mail

• What's the difference between WebCT mail and regular e-mail?
• Why can't I open my mail?
• Why was I logged out of my course when I posted a mail message?
• Can I save my message and finish/send it later?
• How do I find the mail addresses of my classmates?
• Can I forward mail to another class member?
• Can I reread messages that I sent to someone?
• What happened to the messages that I already read?
• Can I use HTML tags in my messages?
• How do I attach a file to my mail message?
  

Calendar

• How do I add my own private entries to the calendar?
• How do I make an entry on the calendar for the whole class to see?
  

Course Content

• When I go to the course contents, I only see a few topics but I know there are more. Where are they?
• I see more than one set of navigation buttons (back, previous, next, forward, etc.). Which ones do I use?
  

Grades

• I handed in an assignment or test a while ago, but I don't see my grade listed. Why not?
• Will other students be able to see my grades?