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WebCT FAQ
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About Web Courses and WebCT
What does it take to be a successful web course student?
How do I register for an EAC web course?
How much does the course cost?
How do I start the course?
What about textbooks or other course materials?
What Is WebCT?
How do I learn to use WebCT?
After logging in, why do I see the message "You have not added any courses to your 'My WebCT'"?
Getting Ready to Run WebCT
What are the requirements for accessing my on-line course?
How do I know if my web browser is supported for use with WebCT?
Why do I see the message "You are using an unsupported browser"?
Why can't I view my course mail, quiz windows, or discussion messages?
Usernames and Passwords
What Username and Password do I use to log into WebCT?
I have forgotten my WebCT Username. What should I do?
I have forgotten my password. What should I do?
How do I change my password?
Logging in and Logging out
Why can't I log in?
Why do I get a "Page cannot be displayed" error after clicking the "Login" button?
Why do I get sent back to the login page after I click the login button?
How do I log out?
What if I don't log out?
Technical Issues
Do I really need to allow cookies?
My mail, discussion or quiz windows aren't popping up. What do I do?
I'm seeing a "Page cannot be displayed" or "Denied Access" message. What do I do?
Why can't I access the chat or whiteboard feature in my course?
I think I have spyware on my computer. What do I do?
How do I get help with my WebCT?
Discussions
What's a Discussion Topic?
Where did my messages go?
Why can't I read discussions?
Why was I logged out of my course when I posted a discussion message?
Mail
What's the difference between WebCT mail and regular e-mail?
Why can't I open my mail?
Why was I logged out of my course when I posted a mail message?
Can I save my message and finish/send it later?
How do I find the mail addresses of my classmates?
Can I forward mail to another class member?
Can I reread messages that I sent to someone?
What happened to the messages that I already read?
Can I use HTML tags in my messages?
How do I attach a file to my mail message?
Calendar
How do I add my own private entries to the calendar?
How do I make an entry on the calendar for the whole class to see?
Course Content
When I go to the course contents, I only see a few topics but I know there are more. Where are they?
I see more than one set of navigation buttons (back, previous, next, forward, etc.). Which ones do I use?
Grades
I handed in an assignment or test a while ago, but I don't see my grade listed. Why not?
Will other students be able to see my grades?
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