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WebCT FAQ
getting ready to run WebCT
What are the requirements for accessing my on-line course?
A supported
web browse set up to allow cookies and pop-ups (at least for
eac.edu) is needed to access your courses. For more information visit the
WebCT Browser Tune-up page.
You will need to meet the minimum hardware/software requirements below in
order to view your Web Course. Check your course welcome page for any additional
course-specific requirements.
Requirements for Web Courses:
- A Supported
Web Browser for WebCT CE 4.1
- An IBM compatible (Pentium II or later) or PowerPC Macintosh computer
- Windows 98/Me/2000/XP
- Macintosh Operating systems OS 9.x or OS X 10.1 or 10.2
- 64 MB of RAM
- 56.6kps modem
- Sound Card and Speakers
- A color monitor
- 256 colors
- 800 X 600 resolution
- Access to the Internet
- Word processing software, such as Microsoft Word
Some classes may require additional software, like Microsoft Office, Quicktime
or Windows Media Player. These requirements should be listed on the Welcome
Page.
 Watch
our "Preparing Your Browser for WebCT" tutorial
How do I know if my web browser is supported for use with WebCT?
Older web browser versions are not supported for use with WebCT. They may
get you into the course but not run all of the course's functions including
taking quizzes and turning in assignments. To determine your web browser version
and prepare your browser settings for use with WebCT, visit the Browser
Tune-up page and follow the posted instructions. Cookies and popups must also be enabled
to use all aspects of your course. Visit the Browser
Tune-up page for instructions
on enabling cookies in your specific browser version.
Watch
our "Preparing Your Browser for WebCT" tutorial
Why do I see the message "You
are using an unsupported browser"?
Older web browser versions are not supported for use with WebCT. They may get
you into the course but not run all of the course's functions including taking
quizzes and turning in assignments. To determine your web browser version and
prepare your browser settings for use with WebCT, visit the Browser
Tune-up page and follow the posted instructions.
Watch
our "Preparing Your Browser for WebCT" tutorial
Why can't I view my course mail, quiz windows, or discussion
messages?
There may be pop-up killing or ad-blocking software on your system. Some
browsers, as well as stand alone pop-up killer applications work in the background
while you browse the Internet. When they detect a pop-up window that may be
an unwanted advertisement, they automatically close the window. This can prevent
WebCT from performing properly. You will need to see your software manufacturer's
instructions for disabling these applications or specifically allowing eac.edu
to bypass them in order to access your WebCT course.
Watch
our "Preparing Your Browser for WebCT" tutorial
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